Reference POL 06
Issue Date23/04/2024

SEHSS Limited

Consultation, Representation, and Participation Policy

1: Introduction

1.1 Policy Overview

This Consultation, Representation, and Participation Policy sets forth SEHSS’s commitment to engaging with clients to enhance their workplace safety, health, environmental, and quality (HSEQ) management systems. This policy underlines the importance of active collaboration between SEHSS and its clients to ensure effective implementation of HSEQ practices and continuous improvement in client operations.

1.2 Purpose

The purpose of this policy is to establish a structured approach for SEHSS to consult with, represent, and facilitate participation from all stakeholders involved in client projects. This includes fostering a collaborative environment where feedback and expertise are shared, thereby enhancing the overall effectiveness of the HSEQ initiatives deployed.

2: Scope of Policy

2.1 Applicability

This policy applies to all SEHSS employees engaged in consulting and advisory roles, as well as clients, client employees, subcontractors, and other stakeholders involved in HSEQ projects coordinated by SEHSS.

3: Policy Principles

3.1 Stakeholder Engagement

SEHSS is dedicated to maintaining open lines of communication with all stakeholders to ensure their needs and concerns are acknowledged and addressed in our consulting practices.

3.2 Client Empowerment

We empower our clients by involving them in decision-making processes, ensuring they are well-informed and capable of sustaining compliance and safety practices independently in the long term.

3.3 Transparent Representation

SEHSS commits to representing client interests in regulatory matters, industry forums, and discussions with third parties, ensuring that client views are accurately and effectively conveyed.

4: Responsibilities

4.1 SEHSS Responsibilities

SEHSS shall:

  • Engage clients in regular dialogue to understand and address their specific needs and challenges.
  • Provide clients with access to necessary information, resources, and support to foster informed decision-making.
  • Represent clients’ interests in a manner that is transparent and consistent with ethical consulting practices.

4.2 Client Responsibilities

Clients are encouraged to:

  • Actively participate in consultations and share relevant information that may impact HSEQ outcomes.
  • Provide feedback on SEHSS’s services and performance to help refine and enhance the consultancy process.
  • Engage openly in problem-solving and implementation strategies proposed by SEHSS.

5: Consultation and Participation Mechanisms

5.1 Consultation Framework

SEHSS will establish a formal consultation framework that includes:

  • Regular meetings and workshops with client teams.
  • Feedback sessions following the deployment of HSEQ initiatives.
  • Involvement of client representatives in project planning and review stages.

5.2 Participation Tools

Participation will be facilitated through:

  • Surveys and questionnaires to gauge stakeholder satisfaction and gather insights.
  • Interactive training sessions and seminars designed to educate and empower client employees.
  • Digital platforms that enable continuous communication and engagement between SEHSS and client teams.

6: Monitoring and Evaluation

6.1 Performance Monitoring

SEHSS will monitor the effectiveness of the consultation, representation, and participation processes through:

  • Analysis of feedback collected from clients and other stakeholders.
  • Assessment of project outcomes against initial HSEQ objectives.
  • Regular audits of engagement practices to identify areas for improvement.

6.2 Continuous Improvement

Based on the insights gathered, SEHSS commits to continuously improving our engagement strategies to ensure they remain effective and responsive to client needs.

7: Policy Review

7.1 Regular Reviews

This policy will be reviewed annually or more frequently if necessary to adapt to new insights, changing client needs, or alterations in regulatory requirements. The review process will include consultation with clients to incorporate their experiences and feedback.


Through the implementation of this Consultation, Representation, and Participation Policy, SEHSS reaffirms its dedication to working collaboratively with clients to enhance their HSEQ capabilities. By fostering an environment of open communication and mutual respect, SEHSS strives to ensure that our consultancy services not only meet but exceed client expectations, driving significant improvements in workplace safety, quality, and environmental stewardship.


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